Multi-Factor Authentication (MFA)

Category: IT Security

The University use Multi-Factor Authentication for a large range of services to provide an additional level of security (also known as two-factor authentication). It provides you with two 'factors' that are needed to access a system (as opposed to a single factor in your password): something you know (such as a password) and something you have (such as a device).

Features

  • Provides additional levels of security
  • Enables secure remote access to systems
  • Provides secure access to an increasing number of University IT services.

Request Process

The recommended solution is to register for the Microsoft MFA service using your Smartphone, to setup MFA you need to login at the following address using your university credentials (e.g. abcd12@durham.ac.ukhttps://aka.ms/mfasetup and follow this video guide. If you do not have a supported Smartphone, you should contact the IT Service Desk to discuss your options. Please request this through the IT Self-Service Portal here.

Support Process

For details on how to use the Multi-Factor Authentication service please click on the relevant link, when using:







For more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.