Power BI Service

Category: Reporting Services

An online SaaS (Software as a Service) service for the collaboration and distribution of Power BI reports as part of a business intelligence solution.


  • Create reports & dashboards
  • Request collaborative workspaces to develop content as a team
  • Publish reports and dashboards to a wide audience within Durham University
  • Integration with Office 365 products (e.g. SharePoint)

Request Process

To request resources to be created within Power BI Service (e.g. a new workspace), request this by completing this form in the CIS Service Desk self-service portal.

Otherwise, contact the CIS Reporting Service team (reporting.service@durham.ac.uk) to discuss your business requirements for using the Power BI Service.

Support Process

  • For more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.
  • If you require immediate help and support, contact the IT Service Desk on +44 (0)191 334 1515 (or extension 41515) or visit the counter service at the Bill Bryson Library.