Student Records Services

Category: Student Systems

IT systems and technical support for staff and students to query student records information on demand


  • User account access on request.
  • Access student information one by one
  • Can view but not edit academic records
  • Students can access own record.
  • Reporting for student academic course information, department information
  • Reporting for student information, registration, admissions, grade submissions, and convocation

Request Process

?Access the Self Service Portal or contact the IT Service Desk (ext 41515 )

Support Process

For more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.

If you require immediate help and support, contact the IT Service Desk on +44 (0)191 334 1515 (or extension 41515) or visit the counter service at the Bill Bryson Library.

Service Availability

Available 24/7
At risk periods for CIS maintenance - every Tuesday 7am - 9am and Thursday 6pm - 10pm