Student Records Management

Category: Student Systems

IT systems and technical support so that approved staff can add and edit student records.


  • Provide user account access.
  • Add, edit and view student information.
  • Perform bulk imports and exports of data.
  • Marks entry and results processing.
  • Congregation.
  • Student Loans.
  • HESA returns.

To access TargetConnect remotely use AppsAnywhere

To access Banner remotely launch via Banner Start Page as normal if you have installed MDS Remote.

Request Process

Access the Self Service Portal or contact the IT Service Desk (ext 41515 )

Support Process

For more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.

If you require immediate help and support, contact the IT Service Desk on +44 (0)191 334 1515 (or extension 41515) or visit the counter service at the Bill Bryson Library.

Service Availability

Available 24/7
At risk periods for CIS maintenance - every Tuesday 7am - 9am and Thursday 6pm - 10pm