Student Records Management

Category: Student Systems

IT systems and technical support so that approved staff can add and edit student records.


  • Provide user account access.
  • Add, edit and view student information.
  • Perform bulk imports and exports of data.
  • Marks entry and results processing.
  • Congregation.
  • Student Loans.
  • HESA returns.

Request Process

Access the Self Service Portal or contact the IT Service Desk (ext 41515 )

Support Process

For more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.

If you require immediate help and support, contact the IT Service Desk on +44 (0)191 334 1515 (or extension 41515) or visit the counter service at the Bill Bryson Library.

Service Availability

Available 24/7
At risk periods for CIS maintenance - every Tuesday 7am - 9am and Thursday 6pm - 10pm