Category: Hardware & Software

Provide staff and students with necessary up-to-date applications software.


  • Procure new applications software.
  • Advice on licensing and purchasing.
  • Software budget management.
  • Deploy software to PCs
  • Install and upgrade standardized desktop software
  • Software licence management
  • Software asset management
  • Software Packaging.

To access Software remotely use AppsAnywhere and choose your application.

Request Process

?Access the Self Service Portal or contact the IT Service Desk (ext 41515 )

Support Process

For more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.

If you require immediate help and support, contact the IT Service Desk on +44 (0)191 334 1515 (or extension 41515) or visit the counter service at the Bill Bryson Library.

Related Services

Service Availability

Available 24/7
At risk periods for CIS maintenance - every Tuesday 7am - 9am and Thursday 6pm - 10pm