Remote Access

Category: Accounts & Access

IT systems and support for University staff to access business resources from locations out of the office.


  • Access to University resources (Applications, shared drives) from an offsite location.
  • Access via Virtual Private Network (VPN).
  • SSH Access to CIS Linux.

Request Process

Access the Self Service Portal or contact the IT Service Desk (ext 41515 )

Support Process

For more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.

If you require immediate help and support, contact the IT Service Desk on +44 (0)191 334 1515 (or extension 41515) or visit the counter service at the Bill Bryson Library.

Related Services

Service Availability

Available 24/7
At risk periods for CIS maintenance - every Tuesday 7am - 9am and Thursday 6pm - 10pm