IT Service Desk
Category: Help & Support
IT systems and support for a centralised toolset to ecord incidents, service and change requests, resolve issues, fulfil requests and provide support for users.
- Log incidents and requests via phone, email and self-service portal.
- Walk in counter (Face to Face support).
- Field team walk ins.
- Remote desktop support.
- User access request & password reset.
Access the Self Service Portal or contact the IT Service Desk (ext 41515 )
For more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.
If you require immediate help and support, contact the IT Service Desk on +44 (0)191 334 1515 (or extension 41515) or visit the counter service at the Bill Bryson Library.