Alumni Records Management

Category: Alumni Systems

IT systems and technical support for approved staff to add and edit constituent records.


  • Request user account access
  • Add, edit and view alumni and constituent information
  • Perform bulk imports and exports of data
  • Constituent reporting
  • Management of alumni touch points
  • Management of alumni information and contacts.

To access Alumni Records Management remotely use The Raiser's Edge .

Request Process

The Raiser's Edge is a package used by colleagues in the Development and Alumni Relations Office (DARO).
Access requests for The Raiser's Edge can be made via the Self Service Portal.

Support Process

For more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.

If you require immediate help and support, contact the IT Service Desk on +44 (0)191 334 1515 (or extension 41515) or visit the counter service at the Bill Bryson Library.

Service Availability

Available 24/7
At risk periods for CIS maintenance - every Tuesday 7am - 9am and Thursday 6pm - 10pm