File Backup and Restoration

Category: Data Storage and Retrieval

IT systems and support to backup files and restoration of lost or damaged files.

Features

  • Regular Secure file backup.
  • Restore lost or damaged files on request.

Request Process

Access the Self Service Portal or contact the IT Service Desk (ext 41515 )

Support Process

For more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.

If you require immediate help and support, contact the IT Service Desk on +44 (0)191 334 1515 (or extension 41515), or visit the counter service at the Bill Bryson Library.


Service Availability

Available 24/7
At risk periods for CIS maintenance - every Tuesday 7am - 9am and Thursday 6pm - 10pm