Employee Records Management

Category: HR Systems

IT systems and technical support to enable staff to create, store, manage, and retrieve employee information.


  • Enter staff new starter details.
  • Enter staff leaver details
  • Employee verification
  • Retrieve personnel files

Request Process

For staff who require back-office access complete the on-line form or access via the Self Service Portal.

Support Process

There are two distinct support functions for the separate user groups:

1. Administrative back-office activities provided by the back-office modules.


2. Employee self-service activities conducted through the People+ Self Service Portal. Alternatively for more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.

If you require immediate help and support, contact the IT Service Desk on +44 (0)191 334 1515 (or extension 41515), or visit the counter service at the Bill Bryson Library.

Service Availability

Available 24/7
At risk periods for CIS maintenance - every Tuesday 7am - 9am and Thursday 6pm - 10pm