Email and Calendar

Category: Connect and Communicate

Email and Calendar services for University staff and students.


  • Individual University email address and inbox 
  • Calendar, address book and contacts 
  • Ability to book meeting rooms.
  • Access to shared mailboxes.
  • Spam filtering and virus protection.
  • On-site and remote access (including Active Sync for mobile devices)
  • Mailing list services.

Request Process

All students and members of staff at Durham University are provided with email services for the sending, receiving and management of electronic mail to carry out University related activities. However, access requests can be made via the Self Service Portal or contact the IT Service Desk (ext 41515 ).

Support Process

For more information about this service, please select the Knowledge Articles and FAQ button at the top of the page. To directly log a call with the IT Service Desk select the Self Service Portal button.

If you require immediate help and support, contact the IT Service Desk on +44 (0)191 334 1515 (or extension 41515), or visit the counter service at the Bill Bryson Library.

Service Availability

Available 24/7
At risk periods for CIS maintenance - every Tuesday 7am - 9am and Thursday 6pm - 10pm